Business Transition Notice

Important Update

Invincible Ocean Private Limited has officially discontinued onboarding and commercial operations for its eKYC, Identity Verification, Video KYC, and API Services business.

As part of our long-term strategic direction, we are now fully focused on building and expanding Motointel, our Automotive Intelligence platform, delivering analytics, market intelligence, vehicle insights, and AI-driven solutions for the automotive ecosystem.

We would like to sincerely thank all our customers, partners, and stakeholders who have trusted us over the years.

1. For Existing Customers

Customers who were onboarded before 1 June 2026 may continue to receive support strictly in accordance with their executed agreements, transition plans, or any separately communicated arrangements.

Support availability, service levels, billing, and contractual obligations will continue to be governed by the applicable agreements executed with the respective customer.

Where applicable, customers may have been informed separately regarding service migration, novation, transition to another service provider, or end-of-service timelines.

2. No New Customer Onboarding

Invincible Ocean Private Limited is not accepting any new customers for:

• eKYC APIs
• Identity Verification APIs
• Vehicle Verification APIs
• Document Verification APIs
• AML Services
• Video KYC
• OCR APIs
• Authentication APIs
• Any other API-based verification products previously offered under the Invincible Ocean brand

Any enquiries received for these services may not be processed.

3. Product Focus

Motointel is an Automotive Intelligence platform that provides:

• Automotive market analytics
• Vehicle population intelligence
• Make, Model & Variant analytics
• Fuel and powertrain trends
• Regional and RTO-level insights
• OEM intelligence
• Dealer intelligence
• Vehicle registration analytics
• Historical and predictive automotive analytics
• AI-powered dashboards and business intelligence

Motointel is designed exclusively for automotive intelligence and analytics and does not operate as an identity verification or eKYC platform.

4. Existing Contracts

Customers having active agreements executed before 1 June 2026 should continue to refer to:

• Master Service Agreement (MSA)
• Statement(s) of Work (SOW)
• Service Order
• Support Agreement
• Transition Communication
• Novation Agreement (where applicable)

These documents shall continue to govern the relationship unless superseded by a subsequent written agreement.

5. Service Availability

Existing services may be:

• maintained during agreed support periods;
• transitioned to another authorised entity where contractually applicable;
• discontinued following agreed notice periods; or
• retired at the end of the applicable contract term.

Availability depends upon the individual contractual arrangement with each customer.

6. Intellectual Property

All software, documentation, APIs, source code, dashboards, trademarks, copyrights, proprietary algorithms, AI models, documentation, designs, and other intellectual property developed by Invincible Ocean Private Limited remain its exclusive property unless expressly agreed otherwise in writing.

Discontinuation of commercial operations does not transfer any ownership or licence beyond those expressly granted under existing agreements.

7. Data Handling

Invincible Ocean remains committed to handling customer information responsibly during and after the business transition.

Where applicable:

• customer data will continue to be processed only as permitted under applicable agreements and law;
• applicable retention obligations will continue to be honoured;
• data may be securely archived or deleted following contractual obligations and applicable legal requirements;
• customers may request information regarding data retention or deletion in accordance with their agreement and applicable law.

8. Warranty Disclaimer

Except where expressly provided under an existing written agreement, all discontinued products and services are provided on an "as available" and "as is" basis.

Invincible Ocean makes no representation that discontinued services will remain available indefinitely.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Invincible Ocean Private Limited shall not be liable for any indirect, incidental, consequential, special, exemplary, or business losses arising from the discontinuation of products or services, except where such liability cannot legally be excluded or where expressly agreed in writing.

10. Third-Party Services

Certain historical products integrated with government systems, licensed datasets, or third-party providers.

Any discontinuation, modification, suspension, pricing change, regulatory restriction, or withdrawal of such third-party services shall not create additional obligations upon Invincible Ocean beyond those expressly agreed under the applicable customer agreement.

11. Regulatory Changes

Products previously offered may have relied upon evolving government regulations, public infrastructure, licensed databases, and third-party technology providers.

Changes in applicable regulations, policies, licensing requirements, or access conditions may affect the continued availability of historical services.

12. Future Product Enquiries

For automotive analytics, vehicle intelligence, OEM intelligence, market research, and AI-powered automotive dashboards, please visit Motointel.

Invincible Ocean no longer accepts enquiries relating to discontinued eKYC or API products.

13. Contact

For matters relating to historical agreements, contractual obligations, transition queries, or compliance requests, please contact our official support team using the contact details available in your executed agreement or through our official website.